Imagine yourself waking up in your rustic home in Siena, Italy. You stroll out to your terrace overlooking the lush green landscape on a cool spring morning.
You breathe in deeply, allowing the crisp morning air to tickle your nostrils as the first rays of sunshine gently warm your face.
Your significant other hands you a fresh, rich espresso made from the finest espresso roast Italy has to offer. You take a sip and the dark, rich gift from the Gods rapidly begins to revive your mind and body after a long night of slumber.
Today is the best day of your life.
That’s what it’s like to enjoy an espresso from a Nespresso-brand machine.
(OK, that’s some extreme hyperbole on my part. But seriously, Nespresso’s CitiZ and Milk makes a damn good espresso for a capsule-powered, single serve brewer.)
Nespresso CitiZ and Milk
Design & Performance10/10
Quality of Espresso9/10
Ease of Cleaning9/10
- Large 34 oz water reservoir
- Durable, attractive metallic exterior case
- Easy one-touch custom size setting
- Adjustable height mug tray
- 2 year warranty
- Most expensive Nespresso OriginalLine machine
- Only brews espresso so coffee drinkers will have to settle for Americano
- A little noisy
The Coffee Maven Conclusion
For the best combination of espresso quality and extraction convenience, it’s Nespresso or bust. And the CitiZ and Milk espresso machine is the best Nespresso has to offer.
Rocking the largest water reservoir of any Nespresso OriginalLine machine (34 oz) and boasting some amazing features (one-touch custom size setting) there’s no doubt this little machine will deliver huge returns.
Nespresso CitiZ and Milk Review: Product Images
- 19 bar high-pressure pump
- Removable 34 oz water reservoir
- 25 second heat up
- Auto-off after 9 minutes
- Brews espresso and lungo beverages
- One-touch custom size setting
- Foldable drip tray
- Adjustable shelf to accommodate multiple mug sizes
- Removable used capsule container with 11 capsule capacity
Design & Performance
The CitiZ and Milk is Nespresso’s top-of-the-line OriginalLine machine, standing above the other models because it’s the only one with both of these features:
- 34 water reservoir
- Built-in Aeroccino 3 frother
The Nespresso CitiZ and Milk features an energy saving auto-off mode which powers the machine down after 9 minutes of inactivity. You can select either 9 or 30 minutes by pressing and holding the espresso brew button for 3 seconds while the machine is off and pressing it once more for 9 minutes and twice more for 30 minutes. When you’re done, press and hold the lungo button to lock in your setting.
You don’t need to wait the full 9 or 30 minutes, though. Press both the espresso and lungo buttons at the same time to power the machine off on command.
Performance-wise, the only serious complaint about this machine is how noisy it can be.
The Nespresso CitiZ and Milk comes in a couple different finishes with this one featuring a beautiful chrome exterior. Another CitiZ and Milk model has a matte black plastic exterior. Yet another has a metallic sports car red. Still another is white!
Regardless of the casing material, this is a strong, durable appliance.
And if that’s not reassuring enough Nespresso offers a 2 year warranty, which tops Keurig’s pitiful 1 year warranty.
With its shiny chrome exterior and modern curvature, the CitiZ and Milk is one attractive machine. Keeping the chrome clean can be a hassle, but it looks very high-end — and for the price, it sort of is.
I love nearly everything about this machine’s aesthetics.
Quality of Coffee
You’re not going to beat authentic barista-quality espresso with a single serve pod machine, but in the universe of capsule-constrained coffee makers Nespresso’s OriginalLine models are king.
You actually get a rich, near-authentic crema, which isn’t as foamy as Nespresso’s VertuoLine machines, and I was very pleased with the frother’s performance.
(If my Nespresso CitiZ and Milk review is sounding too positive, don’t let that worry you. I’ve had less-than-glowing things to say about other coffee makers. Nespresso just does things right.)
Related: Nespresso makes over a dozen different OriginalLine capsules for use with this machine, which you can read about in our Complete Guide to Nespresso Capsules.
Ease of Cleaning
Like any frother, you need to clean the Aeroccino 3 regularly — preferably after each use. And it should never be immersed in water because it contains electrical components, so no dishwashers!
Rinsing the machine’s inner workings is as simple as refilling the water reservoir, powering the machine on and running the lungo setting as many times as you choose.
To descale, follow the same process substituting either a commercial descaling solution or a 50-50 mixture of water and white vinegar.
Set your own custom size with one button
Aside from the high quality beverage Nespresso OriginalLine brewers consistently produce, my favorite feature on this machine is how easy it is to program my preferred serving size.
Here’s how you do it:
- Make sure there’s enough water in the reservoir
- Insert an OriginalLine pod
- Place a cup under the coffee outlet
- Press and hold either the espresso or lungo button until you reach your desired volume
The CitiZ will remember your brew size every time you use the same button. To change the brew size again just repeat the above process.
For the lazier among us, comes with a spent capsule collecting container
OK, so it’s not just for lazy people. Maybe you have company over for dinner and want to make espresso for the group. There’s no need to repeatedly remove and throw away the used capsules. After each brew the spent capsule is deposited into a collecting container, which can hold up to 10 or 11 pods.
(Just make sure you rinse the collecting tray out every once in awhile.)
This machine makes some noise
The CitiZ and Milk’s 19 bar pump isn’t very quiet. In fact, chances are it’s one of the loudest single serve coffee or espresso machines you’ve ever used. If you plan on tucking it in a corner in your kitchen, beware — you may be creating an acoustic amplifier!
Other notable shortcomings
- Power cord is thick and difficult to tuck away
- Rear-seated water reservoir can be difficult to access
- Small amounts of leaking from coffee outlet but gets caught by removable drip tray
- Dimensions: 8.6″W x 14.7″D x 10.8″H
- Weight: 7.5 lbs
- 1,710 watts
- 50-60 Hz
- User Manual